Zencorrr Management

Online Privacy Policy

Last Updated: 06/26/2026  Effective Date: 06/26/2026

At Zencorr Management, LTD, we are committed to protecting your privacy and personal data. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and protect your personal data when you visit our website, www.CenterSquareApartments.com, and use our services. We comply with global privacy laws, including but not limited to:

• General Data Protection Regulation (GDPR) (UK, EU and EEA)

• California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA) (California, US)

By using our website, you agree to the collection and use of personal data in accordance with this Policy.
 

 

1. Introduction and Scope

This Policy applies to all personal data processed by Zencorr Management, LTD in connection with Center Square Apartments and website visitors.

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Our Contact Details: Zencorr Management, LTD, 200 S. Clinton Street, Suite 202, Doylestown, PA 18901, Email:  Support@Zencorr.com, Tel.  267-406-4200

We encourage you to read this Policy carefully to understand our practices regarding your data and how we will treat it.
 

2. Information We Collect

We collect personal information that you voluntarily provide to us, as well as certain information that is collected automatically through your use of our website. We collect only the information necessary to respond to your apartment inquiry, process your rental application, administer your lease, provide resident services, and fulfill our legal and contractual obligations as a housing provider.

2.1. Personal Data

This includes information that can be used to identify you directly or indirectly. The categories of personal data we may collect include:

• Identifiers: Name, email address, postal address, phone number, IP address, unique personal identifiers, online identifiers.

• Financial Information: Payment card details (processed securely by third-party payment processors; we do not store full payment card numbers), billing address.

• Communications: Information you provide when contacting us, such as customer support inquiries, survey responses.

• Professional or Employment-Related Information: Job title, company name (if you interact with us in a business capacity).

2.2. Usage Data

When you access our website, we may automatically collect certain information, including:

• Device Information: IP address, browser type, browser version, operating system, unique device identifiers.

• Usage Patterns: Pages visited, time spent on pages, referral source, navigation paths, clickstream data.

• Location Data: General location derived from your IP address.

• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies.

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2.3. Sensitive Personal Information

We do not collect sensitive personal information (e.g., health data, racial or ethnic origin, political opinions, religious or philosophical beliefs, genetic data, biometric data, sexual orientation).  

 

2.4. Tracking Technologies

We and our third-party partners may use a variety of tracking technologies to collect information about your interactions with our website and services. These include:

• Cookies: Small text files stored on your device that help us remember your preferences, enable functionality, and analyze site usage. These are set by both our website (first-party cookies) and via our partners (third-party cookies).

• Tracking Scripts / Analytics Tools: Software (such as Google Analytics, Meta Pixel, Microsoft Clarity, or similar) that collects information about how you interact with our website.

• Web Beacons / Pixels: Tiny graphic images or scripts embedded in web pages or emails that track whether you have accessed certain content or opened an email.

• Local Storage: Technologies such as HTML5 local storage and browser cache, which store information locally on your device for faster access and improved experience.

• Session Storage: Temporary storage of data during your browser session, which is cleared when you close your browser.

• Flash Cookies: Also known as “local shared objects,” these can store preferences and activity data across sessions and browsers.

• Device Fingerprinting: Techniques that analyze information from your device, such as browser type, operating system, and settings, to uniquely identify your device.

• Software Development Kits (SDKs): Code embedded in our mobile applications to enable tracking across mobile devices.

• Log Files: Automatically recorded information about your device and usage upon each visit.
   

These technologies may be used for purposes such as enabling website functionality, remembering user preferences, providing analytics, enabling personalized content or ads, and maintaining the security of our services.

You may adjust your browser or device settings to limit or disable some tracking technologies, though certain features may not function properly without them.
 

2.5  Leasing Inquiries and Customer Relationship Management

When you inquire about an apartment through our website or other marketing channels, we use a third-party Customer Relationship Management (CRM) platform to help us manage leasing inquiries and communicate with prospective residents.

Information you provide may be collected when you:

• Submit an online contact or inquiry form

• Request information about an apartment

• Schedule a tour

• Send us an email

• Call or text our Leasing Office

• Engage with our online chat or virtual leasing assistant

This information may include your name, contact information, desired move-in date, apartment preferences, communication history, and other information you voluntarily provide during the leasing process.

We use this information to:

• Respond to your inquiries

• Schedule and confirm tours

• Communicate with you regarding apartment availability

• Provide leasing assistance through our team and automated communication tools

• Maintain records of your interactions with us

• Improve the efficiency and quality of our leasing process

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Our CRM platform may also maintain a record of communications and interactions related to your inquiry, including emails, text messages, phone calls, chat conversations, and tour scheduling, to assist our Leasing Team in providing consistent customer service.

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We do not sell your personal information to third parties. Information collected through our leasing process is used solely for managing your inquiry, communicating with you, and operating our leasing services.

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2.6 SMS Communications

If you choose to provide your mobile phone number and opt in to receive text messages, Center Square Apartments may send you SMS communications related to your apartment inquiry, tour scheduling, appointment reminders, leasing process, application status, resident services, and other communications related to your interest in or residency at Center Square Apartments.

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By voluntarily providing your mobile phone number and affirmatively opting in, you consent to receive text messages from Center Square Apartments. Message frequency may vary. Message and data rates may apply according to your wireless carrier's plan.

You may opt out of receiving SMS communications at any time by replying STOP to any text message. For assistance, reply HELP or contact our Leasing Office directly.

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Your mobile phone number will be used solely for communications related to your apartment inquiry, application, lease, or residency. We do not sell or share your mobile phone number with third parties for their own marketing or promotional purposes.

Your consent to receive text messages is voluntary and is not a condition of renting an apartment or receiving our services.

 

2.7 Call Recording

Telephone calls with our Leasing Team may be recorded or monitored through our customer relationship management (CRM) platform for quality assurance, training, customer service, and recordkeeping purposes.

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By continuing a call after receiving any applicable recording notification, you acknowledge that the call may be recorded as permitted by applicable law.

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Call recordings are maintained as part of our leasing records and are used only for legitimate business purposes in accordance with this Privacy Policy.

 

3. How We Use Your Information

We use the collected data for various purposes, based on specific legal bases:

• To Provide and Maintain Our Service: Including to process your transactions, manage your account, and deliver the services you request.

• To Improve and Personalize Our Service: To understand how you use our services, develop new features, and tailor content to your preferences.

• To Send You Marketing and Promotional Communications: Where you have opted in about products, services, and offers that may be of interest to you.

• For Customer Support: To respond to your inquiries, provide technical support, and resolve issues.

• For Analytics and Research: To monitor and analyze trends, usage, and activities in connection with our services.

• For Security and Fraud Prevention: To detect, prevent, and address technical issues, fraud, or illegal activities.

• To Comply with Legal Obligations: To meet our regulatory and legal requirements, such as tax and accounting obligations.

• For Advertising: To deliver targeted advertisements to you (where you have opted in or as permitted by law).

4. How We Share Your Information

We may share your personal data with third parties in certain circumstances, always ensuring appropriate safeguards are in place.  Please refer to a list of our subprocessors, which may be found here: Appfolio, and Realpage.   

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4.1. Service Providers:

We may engage third-party companies and individuals to facilitate our services, perform service-related services, or assist us in analyzing how our service is used (e.g., hosting providers, payment processors, analytics providers, email service providers). These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

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4.2. Business Transfers:

If Zencorr is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.

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4.3. Legal Requirements:

We may disclose your personal data in the good faith belief that such action is necessary to:

• Comply with a legal obligation (e.g., subpoena or court order).

• Protect and defend the rights or property of Zencorr Properties

• Prevent or investigate possible wrongdoing in connection with the service.

• Protect the personal safety of users of the service or the public.

• Protect against legal liability.

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4.4. With Your Consent:

We may disclose your personal data for any other purpose with your explicit consent.

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4.5. Aggregated or De-identified Data:

We may share aggregated or de-identified information that cannot reasonably be used to identify you.

5. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

For transfers of personal data from the European Economic Area (EEA), UK, or Switzerland to countries not deemed to provide an adequate level of data protection by the European Commission or relevant authorities, we implement appropriate safeguards, such as:

• Standard Contractual Clauses (SCCs): Approved by the European Commission, obliging recipients to protect personal data to the GDPR standards.

• Binding Corporate Rules (BCRs): For intra-group transfers, where applicable.

• Data Transfer Agreements: Ensuring equivalent protection as required by local laws (e.g., LGPD).

Where required, we conduct Transfer Impact Assessments to evaluate the level of protection in the recipient country and implement supplementary measures if necessary.

By providing your personal data, you consent to this transfer, storage, and processing. Where consent is the legal basis for transfer, you have the right to withdraw that consent at any time.

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6. Data Security and Retention

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6.1. Data Security: We employ industry-standard technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: Using SSL/TLS encryption for data in transit (HTTPS).

• Access Controls: Restricting access to personal data to authorized personnel only.

• Data Minimization: Collecting only necessary data.

• Regular Security Audits: Conducting periodic reviews of our security practices.

• Employee Training: Educating our staff on data protection and security.

• Pseudonymization/Anonymization: Where feasible and appropriate.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

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6.2. Data Retention: We will retain your personal data only for as long as is necessary for the purposes set out in this Policy, unless a longer retention period is required or permitted by law (e.g., for legal, tax, or accounting purposes).

When we no longer need your personal data, we will securely delete or anonymize it in accordance with applicable law.
 

7. Your Data Protection Rights

Depending on your location and applicable privacy laws, you have various rights regarding your personal data. We are committed to facilitating the exercise of these rights.

Note:  This section outlines rights of data subjects under applicable global privacy laws to which your organization may be required to follow.  Please revise data protection rights as appropriate.

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7.1. General Rights (Applicable Broadly, e.g., GDPR, CCPA, LGPD, PIPEDA, APPI, APPs):

• Right to Be Informed: You have the right to know what personal data we collect, why we collect it, and how we use it. This Policy serves to fulfill this right.

• Right of Access: You have the right to request a copy of the personal data we hold about you.

• Right to Rectification (Correction): You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.

• Right to Erasure (Deletion / “Right to Be Forgotten”): You have the right to request the deletion of your personal data under certain circumstances (e.g., if the data is no longer necessary for the purposes for which it was collected).

• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions (e.g., if you contest the accuracy of the data).

• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller, where technically feasible.

• Right to Object: You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.

• Rights in Relation to Automated Decision-Making and Profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, unless certain exceptions apply.

• Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

7.2. Specific Rights by Region:

• For California Residents (CCPA/CPRA):

  • Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected, the categories of sources from which personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, and the categories of third parties to whom we disclose personal information.

  • Right to Opt-Out of Sale or Sharing: You have the right to opt-out of the “sale” or “sharing” of your personal information (as defined by CCPA/CPRA) for cross-context behavioral advertising. We provide a prominent “Do Not Sell or Share My Personal Information” link on our website footer.

  • Right to Limit Use and Disclosure of Sensitive Personal Information: You have the right to limit the use and disclosure of your sensitive personal information (as defined by CCPA/CPRA) to only that which is necessary to perform the services or provide the goods reasonably expected by an average consumer who requests those goods or services. We provide a prominent “Limit the Use of My Sensitive Personal Information” link on our website footer.

  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

  • Right to Correct Inaccurate Personal Information.

7.3. How to Exercise Your Rights:

To exercise any of these rights, please contact us at: Support@zencorr.com or 267-406-4200

We will respond to your request within the timeframes required by applicable law (e.g., 30 days under GDPR, 45 days under CCPA). We may need to verify your identity before fulfilling your request. You may exercise your rights free of charge, unless requests are manifestly unfounded or excessive.

8. Children’s Privacy

Note:  This section provides language related to services that are not aimed at children and the collection of children’s data. However, your organization may be aimed at children and require different language. Please revise as appropriate.

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Our service is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children without verifiable parental consent.

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If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
 

9. Links to Other Websites

Our services may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
 

10. Changes to This Privacy Policy

We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on this page and updating the “Last Updated” date at the top of this Policy.

We will also inform you via email and/or a prominent notice on our website prior to the change becoming effective, and update the “Effective Date.”

You are advised to review this Policy periodically for any changes. Changes to this Policy are effective when they are posted on this page.
 

11. Complaints and Supervisory Authorities

If you have concerns about our privacy practices, please contact us directly using the details provided in Section 1 above.

You also have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction:

• For California Residents: California Attorney General or the California Privacy Protection Agency (CPPA).